1693 queries were made by telephone, 131 by e-mail. A majority of them (1655) were requests and reports, 198 of which were about the shortcomings existing at educational establishments. They also reflected problems in the pre-school, higher and secondary special, out-of-school and vocational educational establishments, as well as issues concerning study abroad. The largest number of inquires was related to national and international subject Olympiads, study abroad, additional education, admission to the different level of education, surveys on the new assessment system in the last classes of secondary schools, in the higher and secondary special education system. Moreover, there was an increase in the number of requests for reception and recognition of educational documents, conduction of final exams and subject Olympiads, learning their results, rules for admission teachers to vacant positions at educational establishments via contest and admission of children to the first classes. All queries were recorded, registered and responded by the Service employees. The majority of queries that have been analysed were from secondary schools. Accordingly, there were received 57 queries from schools of Baku, 20 from schools of other cities (Ganja - 5, Sumgayit - 14, Naftalan - 1), 10 from Absheron, 6 from Lerik, 4 from Agjabedy, 3 from Jalilabad, Bilasuvar, Shamakhi, Barda and Agdam, 2 from Yardimli, Gabala, and Dashkesen, 1 from Agstafa, Kazakh, Jabrayil, Lankaran, Balaken, Kurdamir, Goygol, Zagatala, Kalbajar, Shabran, Agdash, Saatli, Gobustan, Ujar, Goranboy, Guba, Beylegan, and Imishli. A vast majority of queries received from secondary schools was about shortcomings in management made by directors of schools, dissatisfaction with distribution of lessons, appeal against results of exams and olympiads, and, etc. The investigation revealed that a majority of queries was anonymous despite indicating full name and telephone number and facts have not been confirmed in some requests.  The number of queries received from educational establishments in April 2 times more compared to March. Accordingly, 22 out of 26 queries were from Baku, 2 from Sumgayit and 1 from Lerik. They were about the admission of children to kindergartens, demanding money for conduction of various events, and other issues. Two queries were received from out-of-school establishments. They have been analysed and responded.        Moreover, one query was received from vocational schools, 7 from state higher and secondary special educational establishments, and 26 from private universities. The queries received from higher and secondary special educational establishments mainly reflected issues such as delay in granting educational documents and non payment of university fees. From private universities were received 26 queries. One of them was from Odlar Yurdu University (requiring a fee for the diploma), 1 from Tafakkur University (on tuition fees of students transferred from AIU), and 24 were from Azerbaijan International University, which activity was terminated. All queries concerning AIU were about problems on receiving of documents by former students of the university. The queries have been investigated by the Ministry of Education. According to given information, more than 90 per cent of issues noted in queries received by the Hotline in April have found their solution.

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At the beginning of the ceremony, the Minister and other attendees have been informed on the activity of School Parliament, as well as its role in grafting management skills and habits to pupils. Further, “ministers” have delivered short presentations about implemented activities. The President of the Little Academy, pupil of the IX “b” class I. Rasulzadeh talked about goals and obligations of the institution led by him. According to him, the goals of the Academy are to involve pupils in their education and science, reveal talented pupils, and serve to the development of their creative abilities and habits. Noting Education Minister Misir Mardanov has been chosen an honorary president of the Little Academy, I. Rasulzadeh presented to him the honorary presidential ribbon. Education Minister has thanked the pupils, and congratulated teachers and pupils of school on the opening of the Little Academy. He expressed his satisfaction for being at one of the best secondary schools of the country, which has an old history and big traditions. Noting the school was reconstructed by the initiative of the first lady of Azerbaijan, MP Mehriban Aliyeva ten years ago, the Minister underlined that the overhaul of schools has begun from the school No.23. He also thanked Mrs. Aliyeva, who has graduated from this school, on behalf of the educators. According to the Minister, parents have addressed a request to the President for reconstruction of the school and from this regard the President gave a relevant assignment. He noted based on the Presidential assignment the school will be reconstructed again. Mr. Mardanov has positively appreciated the involvement of pupils in the school management, and wished a success in the works of School Parliament and Little Academy. At the end, scientific works of pupils were estimated, and the best ones have been granted certificates and diplomas.

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The meeting was attended by Education Minister Misir Mardanov, head of Department for Strategic analysis, planning and personnel management Farzali Gadirov, director of Pre-school Education Sector Narmina Almagiyeva, director of Baku city Education Department Naila Rzaguliyeva and directors of pre-school establishments of the capital.   Speaking at the opening Education Minister Misir Mardanov underlined that increasing of transparency and fighting corruption in the country is one of the major issues under the spotlight of the President Ilham Aliyev. Talking about works done in this direction, he noted that the Ministry of Education takes some steps to combat the corruption. Touching on works done to develop pre-school education in the country in recent years, Mr. Mardanov said that a lot of kindergartens have been built or refurbished. He expressed his hope that the State Program on socio-economic development of Baku city and its districts for 2011-2013, which was issued by the President on May 4, 2003, will create the conditions for continuous improvement activities in the pre-school education field. Noting the progress achieved in the education field, the Minister also underlined the existence of problems and shortcomings in this field. According to him, there have been taken some steps to eliminate negative elements in pre-school education. Moreover, the issue is always remained under the strict control. The Minister gave information on 50 queries received from pre-school establishments by the Hotline Service of the Ministry from January to May of 2011. He enumerated facts reflected in these queries and expressed disappointment with the situation in the mentioned kindergartens. Moreover, he has made a serious warning to the heads of kindergartens, and put forward proposals for the removal of existing shortcomings. The Minister also instructed them to improve their work and increase a sense of responsibility. Talking on kindergartens about which the Service had received most complaints, Misir Mardanov instructed the Baku city Education Department to take relevant steps to improve these pre-school establishments. In addition he recommended to officials of the relevant establishments to regularly visit kindergartens and hold meetings with parents.

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The ceremony was attended by the Education Minister Misir Mardanov, Minister of Youth and Sports Azad Rahimov, President of AFFA Rovnag Abdullayev, Head of Binagady Executive Power Ali Gojayev, Deputy Education Minister Elmar Gasimov and other officials. Speaking at the event Deputy Education Minister Elmar Gasimov congratulated the personnel of establishment on the opening of new sport base. He underlined that the sport school jointly established by AFFA and Ministry of Education was devoted to the 88th birth anniversary of national leader Heydar Aliyev. Education Minister Misir Mardanov congratulated ceremony attendees on the opening of new sport school. He appraised the establishment of high level football school as an important event in the sport life of the country and noted the special attention paid by President Ilham Aliyev to the development of sport. According to him, the great achievements of our athletes in various sports are the result of sustainable attention. Noting pupils of schools #126 and 244 located close to the base will be able to use conditions created at the base, the Minister highlighted the role of the school in the development of Azerbaijani football. He also expressed his confidence that school will educate professional athletes. President of AFFA Rovnag Abdullayev on his speech talked about modern sport establishments created in the Republic and noted a special regard showed by President Ilham Aliyev to the development of sport. Minister of Youth and Sports Azad Rahimov talked about the political course launched by the national leader Heydar Aliyev, which is continued by President Ilham Aliyev.  Head of Binagady Executive Power Ali Gojayev appraised the creation of new football field as a big present for teenagers and children. He expressed his thanks to AFFA, Ministry of Education, and Ministry of Youth and Sports for the high level supply of the sport school.   Further, guests became familiar with conditions created at the sport school.

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The meeting was attended by the Ministrer of Education Misir Mardanov, head of Department for Strategic analysis, planning and personnel management Farzali Gadirov, director of Baku city Education Department Naila Rzaguliyeva, officials of the department, as well as directors of secondary schools of the capital and educational establishments directly subordinated to the Ministry. Opening the event Education Minister Misir Mardanov talked about works done in the general education field during the current study year. Noting measures implemented for increasing transparency and fighting corruption in the country is strengthened, the Minister underlined that this issue is controlled by President Ilham Aliyev. According to the Minister from this regard, the Ministry implemented relevant works and special steps to eliminate negative elements that may have happened. Having underlined the existence of model schools, experienced school directors, and creative teachers in the country the Minister emphasized that Azerbaijan is proud of them. He emphasized achievements of Baku European Lyceum, Zangy Lyceum and Secondary School named after Zarifa Aliyeva and said that others should learn from the example of these schools. According to him, it is easy to achieve positive results in the education if heads of schools will have a willing to work, will possess organizational skills, and put the common interest above all else.     Noting the progress achieved in the education field, the Minister also underlined the existence of problems and shortcomings in this field. He expressed his disappointment with some negative factors. The Minister gave information on queries received from secondary schools of Baku by the Hotline Service of the Ministry from January to May of 2011. He listed facts reflected in 233 queries received from 123 schools and pointed out defects existing at mentioned schools. Moreover, he has made a serious warning to the heads of schools, and put forward proposals to remove existing shortcomings in a very short period of time. During his speech, Mr. Mardanov touched upon other issues as well. At the end of the meeting, he instructed the management of Baku City Education Department to organise regular visits of its officials to secondary schools, and establish a close relation between school and parent, etc.  

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Education Minister Misir Mardanov signed a relevant order on ensuring transparency and impartiality in the assessment of students at the summer exam session of 2010/2011 study year, and eliminating negative situations that may have happened.  According to the Order, heads of higher and secondary special educational establishments should organize the summer exam session of 2010/2011 study year based on the current normative documents and establish the exam head office at educational establishments. Moreover, heads of higher and secondary special educational establishments should immediately inform the Hotline Service of the Ministry (telephone: 496-34-82; 496-37-61; fax: 496-37-61; e-mail: qaynar-xett@edu.gov.az) on each query received by the Head Office, implement measures to strengthen transparency at exam session and public control, as well as take measures against persons, who have admitted shortcomings in the examination process, in accordance with the existing legislation.  In accordance with the Order, heads of higher and secondary special educational establishments will present a final report on organization, conduction and results of summer exam session at the Ministry within 10 days after the completion of session. Anti-Corruption Working Group of the Ministry consists of representatives of non-governmental organizations and community will monitor summer exam session at higher and secondary special educational establishments. Furthermore, it was decided to investigate negative situations occurred during the preparation period and exam session efficiently, as well as implement other relevant measures.   

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According to the order, Last Bell will be held on May 31, 2011 at 10:00 AM and will last 3 hours. Moreover, the event will be organized in the territory of education establishments. Parent Committees, Parent-Teacher Associations and public representatives can take part in the event as well. Furthermore, the Ministry of Education of Nakhchivan AR, Baku city Education Department, Ganja city Education Department, and district (city) education departments are instructed to complete the organizational works in a timely manner, and implement necessary measures to ensure the safety of pupils. Moreover, the order includes the achievement of fruitful collaboration between parents and pedagogy personnel to make the Last Bell event a most memorable and significant event in the graduates’ life.

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The conference was attended by the Minister of Education Misir Mardanov, head of Khachmaz District Executive Power Shamsaddin Khanbabayev, department directors of the Ministry, workers of Institute for Education Problems, heads of Education departments of Khachmaz, Absheron, Guba, Siyazan, Gusar, Shabran, Khizi, teachers and school directors. In the first place Education Minister Misir Mardanov and head of Khachmaz District Executive Power Shamsaddin Khanbabayev laid the wreath at national leader Heydar Aliyev’s monument. Moreover, the Minister and guests became familiar with newly built Children – Youth Chess School located in the centre of the district. Further, conference attendees laid a wreath at the bust of the academician Zarifa Aliyeva erected in the front of school. They also became familiar with the handcrafts' exhibition of pupils in the foyer of school, and attended the Zarifa Aliyeva Museum. Moreover, they attended the Open Lesson of mathematics teachers Rena Nurullayeva at the VII class, and Umgulsum Fatullayeva in the first class. Speaking at the opening Education Minsiter Misir Mardanov talked about reforms held in the country over recent years. He highly praised measures taken to develop socio-economic conditions of districts, and building of new schools in regions.  Mr. Mardanov noted that pursuant to the attention and care of President Ilham Aliyev our education has reached its highest level on development. Talking about new subject curriculums, and other impending issues the Minister underlined the works in this direction will be continued, and great successes will be achieved in the future. Head of Khachmaz District Executive Power Shamsaddin Khanbabayev, correspondent member of ANAS Vagif Abbasov and others have expressed their views on educational reforms implemented in the country.

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It should be noted that the figure in contrast to last year was 98800 people. In 2010 the number of pupils graduated from XII classes of part-time and evening general education schools was 473 pupils. It is expected that this year the number of graduates will rise nearly to 710 people. About 25 800 students of 342 secondary schools of Baku city (including 330 state and 12 non- state schools) will complete XI and 35.300 students IX classes. The number of I class pupils studied at secondary schools in 2010/2011 study year was 120 420 people. In 2009/2010 academic year the figure was 118.947 pupils. 124274 pupils is planned to be admitted to the first classes of general education schools in 2011/2012 study year. Currently, 98 113 students are studying (90 360 at Bachelor's and 7 753 Master's level) at universities subordinated to the Ministry of Education. 24 088 students are studying (including 20 683 students at Bachelor's and 3 405 at Master's level,) at the last courses of universities subordinated to the Ministry of Education. Moreover, 19 753 students are studying at private universities, including 18 980 students at Bachelor’s and 773 Master’s level.

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Education Minister Misir Mardanov warmly welcomed the guests, and talked about rapid development of existing bonds and educational cooperation between Azerbaijan and Norway over recent years. Noting the importance of joint projects implemented to improve the efficiency of bilateral relations the Minister also touched upon the cooperation established between Azerbaijan University of Languages and Oslo University. The Minister suggested to expand the scope of a pilot project implemented in AUL and hailed works done within the project as important steps taken to integrate the Azerbaijani education system into European.   Noting that Azerbaijan joined the Bologna process in 2005 in a conference held at Bergen, Norway, the Minister stressed that the project is tightly coupled with the application of Bologna principals. Mr. Mardanov hailed the realization of the pilot project in our country as a support of the Norway’s government for the implementation of Bologna process in Azerbaijan, and thanked the Norwegian Embassy in Azerbaijan and officials of Oslo University. Moreover, he expressed a certainty that this work will be continued. Ambassador of Norway to Azerbaijan Erling Skjonsberg talked about education bonds between two countries. He expressed satisfaction with works done by Oslo University and AUL within the cooperation project. Professor of Oslo University Vibeke Roggen gave information on the progress achieved in cooperation projects, impending issues and current problems. Talking about the use of new methods within the pilot project at AUL, and changes made in the educational structure the guest noted that students of AUL have a high level of theoretical knowledge. V. Roggen suggested organizing courses for teachers within the project, as well as develop students' abilities to work independently and translate necessary materials on Scandinavian studies into Azerbaijani.  Education Minister added that the proper support will be provided for translation of necessary books and materials into Azerbaijani. The meeting was also attended by Pro-recto of Azerbaijan University of Language Jala Garibova.

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