Statistics on the services rendered to the citizens for september, 2014 in Citizen Reception Center and calls received by Switchboard service, Call Center (“Hotline” service, phone: 146) of The Ministry of Education, has been announced. |Ministry of Science and Education Republic of Azerbaijan

Azərbaycan Xalq Cümhuriyyəti hökumətinin 1918-ci il 28 may tarixli qərarı ilə maarif və təhsil üzrə ilk nazirlik-Xalq Maarifi Nazirliyi yaradılıb. Nazirlər Şurasının 30 iyun 1918-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin üç şöbədən (ümumi orta təhsil, ali və orta ixtisas təhsili, peşə məktəbləri) ibarət strukturu təsdiq olunub.

Azərbaycan SSR Xalq Komissarları Sovetinin 28 aprel 1920-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin adı dəyişdirilərək Xalq Maarifi Komissarlığı adı ilə yenidən təşkil edilib və ölkədəki bütün təhsil müəssisələri bu qurumun tabeliyinə verilib.

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Statistics on the services rendered to the citizens for september, 2014 in Citizen Reception Center and calls received by Switchboard service, Call Center (“Hotline” service, phone: 146) of The Ministry of Education, has been announced.

According to the statistics, 8010 calls (5 times more than relevant period of 2013) were received by Call Center and 3700 calls by Switchboard Service. 8122 citizens have been served by Citizens Reception Center.

Most of appeals (mostly inquiry- based) received by Citizen Reception Center and Call Center, have been immediately responded and settled operatively. 1610 citizens, have been online registered in the reception of The Ministry of Education’ officials as per their inquiries. 1725 (1116 petitions, 452 letters, 157 other documents) have been received and registeredin Citizen Reception Center.

Received appeals consisted the issues like teachers’ recruitment, recognition of the diplomas, obtaining of education documents, admission of children in I grade ahead of time, replacement of the pupils in the secondary schools and higher education.

It should be noted that, most of appeals were received by Call Center on Monday (2256 calls) and Tuesday (1846 calls), mostly from 10:00 to 12:00 and from 14:00 to 16:30. Most of appeals were received by Citizen Reception Center on Monday (2221 calls) and Tuesday (1857 calls), mostly from 10:00 to 12:00 and from 14:00 to 16:30.

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Statistics on the services rendered to the citizens for september, 2014 in Citizen Reception Center and calls received by Switchboard service, Call Center (“Hotline” service, phone: 146) of The Ministry of Education, has been announced.

08.07.2015 - 16:52

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