Statistics on the calls received by Switchboard service, Call Center (“Hot line” service, phone:146) of The Ministry of Education and also the services rendered to the citizens for April, 2015 in Citizens Reception Center has been announced. |Ministry of Science and Education Republic of Azerbaijan

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Azərbaycan Xalq Cümhuriyyəti hökumətinin 1918-ci il 28 may tarixli qərarı ilə maarif və təhsil üzrə ilk nazirlik-Xalq Maarifi Nazirliyi yaradılıb. Nazirlər Şurasının 30 iyun 1918-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin üç şöbədən (ümumi orta təhsil, ali və orta ixtisas təhsili, peşə məktəbləri) ibarət strukturu təsdiq olunub.

Azərbaycan SSR Xalq Komissarları Sovetinin 28 aprel 1920-ci il tarixli qərarı ilə Xalq Maarifi Nazirliyinin adı dəyişdirilərək Xalq Maarifi Komissarlığı adı ilə yenidən təşkil edilib və ölkədəki bütün təhsil müəssisələri bu qurumun tabeliyinə verilib.

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Education is the future of the nation!

Statistics on the calls received by Switchboard service, Call Center (“Hot line” service, phone:146) of The Ministry of Education and also the services rendered to the citizens for April, 2015 in Citizens Reception Center has been announced.

According to statistics, 7427 calls (9 times more than relevant period of 2013, 2 times more than relevant period of 2014) have been received by Call Center and approximately 3300 calls to Switchboard service. 4279 citizens have served in Citizens Reception Center.

Most of the appeals (most of the appeals were connected with inquiry) received by Call Center and Reception Center have been responded immediately and settled operatively. According to their inquiries, 524 citizens have been registered for reception of relevant authorities of The Ministry of Education in electronic form. 1267 documents (713 letters, 442 petitions, 112 other documents) have been received and registered in Reception Center.

Most of appeals include the issues like recognition of educational documents (diplomas), admission of children to first grade of general education schools, displacement of students in general education institutions, rehabilitation and resettlement of students in higher education institutions, recruitment of teachers.

It should be noted that, Call Center received the appeals mostly on Wednesday (1664 calls) and Thursday (1637 calls) from 10:30 to 12:00 and from 14:00 to 15:30 over last month. Citizens Reception Center received the appeals mostly on Wednesday (962 appeals) and Tuesday (853 appeals) from 10:00 to 13:00 and from 14:00 to 16:00.

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Statistics on the calls received by Switchboard service, Call Center (“Hot line” service, phone:146) of The Ministry of Education and also the services rendered to the citizens for April, 2015 in Citizens Reception Center has been announced.

08.07.2015 - 16:52

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